Social Security Administration Announces New Online Services

February 4, 2013

The Social Security Administration recently announced that individuals who have set up Social Security accounts online can can obtain additional information online.  More than 60 million Social Security beneficiaries and Supplemental Security Income (SSI) recipients can now access their benefit verification letter, payment history, and earnings record instantly using their online account.  Social Security beneficiaries also can change their address and start or change direct deposit information online.

“We are making it even easier for people to do their business with us from the comfort of their home, office, or library,” Commissioner Astrue said.  “I encourage people of all ages to take advantage of our award-winning online services and check out the new features available through an online my Social Securityaccount.”

Social Security beneficiaries and SSI recipients with a my Social Security account can go online and get an official benefit verification letter instantly.  The benefit verification letter serves as proof of income to secure loans, mortgages and other housing, and state or local benefits.  Additionally, people use the letter to prove current Medicare health insurance coverage, retirement or disability status, and age.  People can print or save a customized letter.

Social Security processed nearly nine million requests for benefit verification letters in the past year.  This new online service allows people to conduct business with Social Security without having to visit an office or make a phone call, and very often wait for a letter to arrive in the mail.  It also will reduce the time spent by employees completing these requests and free them to focus on other workloads.

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