SSA Adds Enhanced Security to Login

July 26, 2017

On June 10, 2017, Social Security strengthened the way it protects your privacy as my Social Security users.  They added a new identification method in addition to the first layer of security, which is a username and password. Adding security measures to safeguard your information — but making them easy to use — is their stated goal.

When you sign into your personal my Social Securityaccount at with your username and password, SSA now asks you to add your email address or a text-enabled cell phone number.

Each time you sign in to your account, you complete two steps:

  • Step 1: Enter your username and password.
  • Step 2: Enter your security code we send by text message or email, depending on the choice (cell phone provider text message and data rates may apply).

In addition to these security enhancements, SSA also upgraded the look and feel of my Social Security to create an enhanced customer experience. The my Social Security portal now automatically adjusts to the size of the screen and for the kind of device you are using – such as a tablet, smart phone, or computer. No matter what type of device you choose, you will have full, easy-to-use access to your personal my Social Security account.


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